Ticketing Software for Agencies

Everything you do with
clients, all in one place

Kitchen.co is the smarter, easier, more efficient way to manage client requests in your agency.

No credit card required, cancel any time

The email way
vs
The Kitchen way
Trusted by agencies that handle 100+ client requests daily
  • Agency-to-Agency Coding Service

  • Agile Development Agency

  • Creative & Illustration Agency

  • Email Design & Coding Agency

Meet Kitchen

The ticketing software for agencies

Manage client requests, discuss projects, accept payments, centralize everything,
and make your clients smile :)

Assign managers to tickets
Keep clients in the know and up-to-date
Track payments without spreadsheets
Protect final files with a paywall
Single project thread, instead of messy email chains
Get everyone on
the same page
Provide more personal client service
Clients can invite their team to follow
Get paid from clients with a click
Unlock files automatically when you get paid in full
Single project thread, instead of messy email chains
Keep your clients happy and coming back

With Kitchen.co, everyone in your agency knows exactly what’s going on with every request from start to close. You’ll stop running in circles with your team and clients, and finally feel like you’ve got it together.

All-in-One Solution

How Kitchen helps

Shared Inbox

Manage client
requests efficiently

Shared inbox helps you stay on top of every update, question, request, and compliment that comes your way. It's the single source of truth for all your client communications.

Why it's better than email:
  • Share or jump into any project conversation, without the CC/BCC dance.
  • Delegate communication to your team while keeping an eye on everything.
  • Follow just a single thread per project, not hundreds of email messages.

"Switching to Kitchen.co was such a relief for us. We now feel that client communication is no longer a bottleneck for our company because all important aspects of any project are clearly visible for the whole team."

Naim | Product Manager @ In-House Team

Payments

Track payments easily and get paid securely

No need to bounce around tabs and mess with spreadsheets. Kitchen.co lets you and your team track payments where all project communication is happening.

Why it's better:
  • Clients can see what they’ve paid or they owe and fulfill payments with a click.
  • Connect your payment gateway to get instant payments from clients.
  • Sync payments with your invoicing tool from/to Kitchen.co and let clients download invoices.
Works seamlessly with:

"The biggest benefit of Kitchen.co for us was the billing module - we no longer need to track payments in a separate accounting system because everything syncs automatically and is easily traceable."

Dave | General Manager @ MailBakery

Deliverables

Hand off final files only after clients pay

Wrap up projects safely and risk-free. Kitchen.co lets you protect your final deliverables behind a paywall, so clients can only access them after they’ve paid in full.

"We switched from a generic support system to Kitchen.co because it comes with a streamlined process for quoting, payment, and paywalled downloads."

Nikolay | Master Illustrator @ GraphicMama Studio

Client Area

Keep clients in the loop. We made it easy for them too

Kitchen.co gives them everything they need, and nothing they don’t, to see what’s happening. Clients are not required to log in and learn a new platform. So, it's just good old email for them.

Client photo

Works with email

Clients can reply straight from their inbox, and Kitchen.co will sync their messages.

No login required

Clients can approve quotes, complete payments, and download invoices, without signing in.

Zero learning curve

Super simple for clients to use from the get-go—no complex functions to figure out.

Passwordless login

No need to create an account and set up passwords either, clients can sign in with just their email.

Touch base on projects

Open all communication for quick and easy check-ins.

Invite their
team

Loop in your client’s colleagues and quickly catch them up.

Fast, secure payments

Get paid with the help of a simple, secure checkout process.

Download invoices

Kitchen.co auto-sends a ready-to-download invoice after payment.

Features for productive
discussions

Assignments & Roles

Assign owners to conversations, and delegate to team members to follow every update.

Internal-only messages

Send messages, helpful notes, or discuss important topics only you and your team can see.

Client notes

Give your team a heads up on what to expect from clients by leaving them notes.

Large attachments

Attach files up to 250MB to any outgoing messages or internal notes.

File previews

View previews of PSD, PDFs, docs, and design files attached to every message.

Delivery Status

Know when clients open and read every message you send.

Reminders

Get notifications wherever you and your team communicate. Stay on top of follow-ups, meetings, and more.

Location tracking

See where your clients are located and send messages at the most appropriate time.

Saved replies

Give your fingers a break from typing the same replies over and over. Use your saved ones instead.

And that's not all, at all

Kitchen.co also has drafts, custom fields, activity log, email notifications, email replies, email signatures, see who's online, starred messages, permalinks, due dates, bulk actions and much more.

Check out all 100 features

And, a platform for efficient communication with clients

Centralized

Keep client requests, feedback, files and updates on the official record. Get your team and clients aligned by organizing everything, all in one place.

Asynchronous

Relieve the pressure of immediately responding. Enable deep work and focus with fewer interruptions. Communicate and collaborate easily across time zones.

Safe & Secure

We take security seriously. We’re 256-bit SSL & PCI compliant, and use the same measures as banks to protect all your data and every transaction.

FREE for small teams

Get ready to change the way you work with clients, forever.

No credit card required, cancel any time

Integrations

Works with all your tools

Kitchen.co connects easily to your website, email, project management tool, invoicing software or any other tool that has an API.

Works with Email

Forward business emails, like [email protected] or [email protected], to land in your workspace. Get notified via email when someone sends a message and reply straight from your inbox. Clients can do pretty much the same.

Works with Slack

Get notifications in the app you have open all day. Kitchen.co can send notifications in slack when someone sends a message, approve price or reminder has been activated.

Website Forms & WordPress

Point website forms and collect all project requests, inquiries, and more from your site. Easily connect WordPress/Gravity Forms to Kitchen.co with our super-simple plugin.

Works with Invoicing Tools

Sync Kitchen.co payments with your invoicing software. Keep your books in order and let clients get their invoices, without having to ask.

Project Management Tools

Create tasks in Trello, Asana and more, straight from Kitchen.co. Separate your external from internal communication, and get more organized and productive.

Payment Gateways

Connect Kitchen.co with your Stripe, PayPal, or 2checkout account and receive payments from clients instantly.

Cool and coming soon features

What we're cookin' and we'll release pretty soon

Credentials Vault

Securely send and receive sensitive information like passwords and API tokens. Because it's never a good idea to send them as plain text via email or Slack.

Video messages

Send personalized welcome video messages and impress your clients from the start. Create video tutorials and explain complex features.

Intelligent assignments

Automatically appoint returning clients to the same managers they know and like, and keep the relationship running strong.

Statistics & Segmentation

See how your business and clients are performing. Get valuable insights on who your top clients and managers are.

Kanban Boards

Turn every thread into a Kanban board and manage tasks with clients, while keeping them away from your project management tools.

And much more

Routing rules, collision detections, custom email domains, advanced branding, 2fa auth and more are already scheduled and in development.

With Kitchen.co, clients are happier, managers feel more productive, and communication is easier because everything is in one place!
Simeon Gold

Project Manager @ htmlBurger

Project Manager - Simeon Gold
Get Started Today

Change the way you
work with clients forever.
You’ll thank us later.

No credit card required, cancel any time