Ticketing Software for Agencies
Everything you do with
clients, all in one place
Kitchen.co is the smarter, easier, more efficient way to manage client requests in your agency.
The email way
The Kitchen way
Trusted by agencies that handle 100+ client requests daily
Agency-to-Agency Coding Service
Agile Development Agency
Creative & Illustration Agency
Email Design & Coding Agency
The ticketing software for agencies
Manage client requests, discuss projects, accept payments, centralize everything,
and make your clients smile :)
the same page
Why it's better than email:
- Share or jump into any project conversation, without the CC/BCC dance.
- Delegate communication to your team while keeping an eye on everything.
- Follow just a single thread per project, not hundreds of email messages.
"Switching to Kitchen.co was such a relief for us. We now feel that client communication is no longer a bottleneck for our company because all important aspects of any project are clearly visible for the whole team."
Track payments easily and get paid securely
No need to bounce around tabs and mess with spreadsheets. Kitchen.co lets you and your team track payments where all project communication is happening.
Why it's better:
- Clients can see what they’ve paid or they owe and fulfill payments with a click.
- Connect your payment gateway to get instant payments from clients.
- Sync payments with your invoicing tool from/to Kitchen.co and let clients download invoices.
Works seamlessly with:
"The biggest benefit of Kitchen.co for us was the billing module - we no longer need to track payments in a separate accounting system because everything syncs automatically and is easily traceable."
Hand off final files only after clients pay
Wrap up projects safely and risk-free. Kitchen.co lets you protect your final deliverables behind a paywall, so clients can only access them after they’ve paid in full.
"We switched from a generic support system to Kitchen.co because it comes with a streamlined process for quoting, payment, and paywalled downloads."
Works with email
Clients can reply straight from their inbox, and Kitchen.co will sync their messages.
No login required
Clients can approve quotes, complete payments, and download invoices, without signing in.
Zero learning curve
Super simple for clients to use from the get-go—no complex functions to figure out.
No need to create an account and set up passwords either, clients can sign in with just their email.
Touch base on projects
Open all communication for quick and easy check-ins.
Loop in your client’s colleagues and quickly catch them up.
Fast, secure payments
Get paid with the help of a simple, secure checkout process.
Kitchen.co auto-sends a ready-to-download invoice after payment.
Assignments & Roles
Assign owners to conversations, and delegate to team members to follow every update.
Send messages, helpful notes, or discuss important topics only you and your team can see.
Give your team a heads up on what to expect from clients by leaving them notes.
Attach files up to 250MB to any outgoing messages or internal notes.
View previews of PSD, PDFs, docs, and design files attached to every message.
Know when clients open and read every message you send.
Get notifications wherever you and your team communicate. Stay on top of follow-ups, meetings, and more.
See where your clients are located and send messages at the most appropriate time.
Give your fingers a break from typing the same replies over and over. Use your saved ones instead.
And that's not all, at all
Kitchen.co also has drafts, custom fields, activity log, email notifications, email replies, email signatures, see who's online, starred messages, permalinks, due dates, bulk actions and much more.
Keep client requests, feedback, files and updates on the official record. Get your team and clients aligned by organizing everything, all in one place.
Relieve the pressure of immediately responding. Enable deep work and focus with fewer interruptions. Communicate and collaborate easily across time zones.
Safe & Secure
We take security seriously. We’re 256-bit SSL & PCI compliant, and use the same measures as banks to protect all your data and every transaction.
FREE for small teams
Get ready to change the way you work with clients, forever.
Securely send and receive sensitive information like passwords and API tokens. Because it's never a good idea to send them as plain text via email or Slack.
Send personalized welcome video messages and impress your clients from the start. Create video tutorials and explain complex features.
Automatically appoint returning clients to the same managers they know and like, and keep the relationship running strong.
Statistics & Segmentation
See how your business and clients are performing. Get valuable insights on who your top clients and managers are.
Turn every thread into a Kanban board and manage tasks with clients, while keeping them away from your project management tools.
And much more
Routing rules, collision detections, custom email domains, advanced branding, 2fa auth and more are already scheduled and in development.
With Kitchen.co, clients are happier, managers feel more productive, and communication is easier because everything is in one place!