Features and Functions

Cover all your bases
with Kitchen

The complete platform that makes project communication—and your life—way easier.

No credit card required, cancel any time

Shared Inbox

Juggle all your project conversations

Manage thousands of messages in one place, and never miss a single update from your team or your clients.

Project communication

Kitchen organizes projects into shared conversations so everyone’s always on the same page.

Assignments & roles

Assign owners to conversations, and invite your team members to follow every update.

Project status

Open project conversations when clients reply, and close them as soon as you do. You’ll hit inbox zero in no time.

Internal-only messages

Send messages, helpful notes, or discuss important topics only you and other managers on your team will see.

Routing rules

Automate communication with if-then rules. Route new requests to the right managers so they respond on time.

Auto-assign managers

Assign returning clients to the same managers they know and like, and keep the relationship running strong.

Custom fields

Create custom fields to include additional important information tied to a project.

Activity log

Know who’s done what and when, without having to ask anyone on your team.

Shared reminders

Get notifications wherever you and your team communicate. Stay on top of deadlines, meetings, and more.

Shared client notes

Privately give your team a heads up on what to expect from certain clients.

Location tracking

See where your clients are located so you don’t ping them at 2 am.

Delivery status

Know when clients open and read every message you send.

Email notifications

Get an instant update in your inbox when someone sends a message, submits a payment, or accepts a price quote.

Email replies

Need to reply on the go? Do it directly from your inbox. Kitchen makes sure your messages sync with the right projects.

Saved replies

Give your fingers a break from typing the same replies over and over. Use your saved ones instead.

Scheduled replies

Prep your messages ahead of time. Schedule them to go out at the best time for your clients. Like right after their morning coffee.

Watch conversations

Follow project conversations and get notifications in Slack when new messages come in.

Snooze conversations

Save messages for later if you’re not ready to respond. You’ll get a nudge when it’s time to reply.

Star messages

Star important messages and find them later with just one click.

See who’s online

Know when your clients are active in Kitchen to reach them at the right time.

coming soon

Collision detection

Accidents happen, but not in Kitchen. Get real-time alerts if your teammates are replying to the same conversation.

File previews

View previews of PDFs, documents, and design files attached to every message.

Announcements

Let clients know when you’re out of office, or when you launch new services.

Permalinks

Share links to project conversations with your team and clients in Slack, email or Kitchen.

Drafts

Prep a message ahead of time, or get back to it later. Kitchen will autosave as you type.

Email signatures

Add a little personal touch to your messages with your profile picture, name, job title or favorite ice cream flavor.

Slick searching

Find what you’re looking for fast and easy with search scopes, operators and filters.

Due dates

Let everyone know when projects are due so deadlines are never missed.

Large attachments

Attach files up to 250MB to any outgoing messages or internal notes.

Bulk actions

Kill a lot of virtual birds with one stone—err, click. Select up to 20 project conversations and act on them all at once.

Formatting

Add bold, italics, lists and images, and anything else to format your messages.

User-friendly interface

We designed Kitchen to look and feel like the apps you use every day. So when you’re logged in, there’s nothing new to it.

Project Billing

Streamline your billing process

Bill projects, get paid, and send invoices without the legwork. Kitchen handles the heavy lifting so you get paid, period.

Charges

Bill and track charges in the same spot all project communication is happening.

Checkout

Set clients up with a safe, speedy and straightforward checkout process, and get paid right on time.

Taxes

Kitchen automatically calculates taxes based on your client’s location during checkout.

Invoices

Kitchen automatically generates a formal invoice after clients pay you, and sends it to them instantly.

Track bank-wire payments

Add your bank details in Kitchen, and clients can manually transfer funds to your account.

Use more than one payment gateway

Kitchen lets you use multiple payment gateways simultaneously. Because it’s never a bad idea to have a backup.

Billing profiles

Save clients’ non-sensitive billing information in Kitchen for faster checkouts down the road.

VAT ID validation

Based in the EU? Kitchen auto-validates each VAT ID during checkout for jet lag-free payments.

Lightning-fast setup

Connect your PayPal business email to Kitchen and you're good to go. If you’re using Stripe or 2checkout, you’ll need to fill in just a couple more fields to get started.

Plays well with major payment gateways

Kitchen fully supports Stripe, PayPal, and 2checkout.

Quotes and Approvals

Get an instant “yes” from clients, then get paid upfront

Create and send detailed price quotes that easily land you the job. Simplify how you price your work, and get the green light ASAP.

One-click Approvals

Speed up your price approval process. Let clients accept quotes and pay you upfront with just one click.

Pricing tiers

Keep all your clients happy with pricing options that match their expectations.

Approvals from email

Clients can approve price quotes straight from their inboxes. Save them time so you can get straight to business.

Price breakdowns

Clarify every detail without the back-and-forth. Show clients how you price your services, what you'll deliver, and when you’ll get it done.

Pricing variables

Always price your work the right way. Set specific rates for different services, and keep your pricing consistent.

Auto-calculated timeframes

Base your timeframes on price and Kitchen will automatically calculate the total cost of the turnaround time.

Discounts & Free items

Who doesn’t love some savings? Mark what’s free, included or excluded for new or returning clients.

Math expressions

Write out simple math expressions and let Kitchen do the hard calculations.

Upfront payments

Once your price quote is approved, clients are redirected to checkout where you’ll get paid upfront, safely and securely.

Days off

Exclude weekends, company holidays, and vacation days from your timeframes.

Templates

All your price quotes can be copied and reused. Save more time with a template that works on hand, ready-to-go.

Universal format

Easily share your price quotes wherever you’re communicating: email, Slack, or Kitchen.

Client Area

Give clients the inside scoop

Let them in on your process, check in with you and your team, accept price quotes, and pay you securely.

Send messages

Keep all your communication open and organized so you and your clients can easily discuss project requirements.

Attach files

Clients can attach files up to 250MB to any message they send.

Invite co-workers

Invite your client’s colleagues to Kitchen and quickly catch them up to speed with project progress.

Know what they owe

Clients can see everything they’ve paid or owe, and fulfill payments without logging into Kitchen.

Submit payments

Clients can pay safely and securely through credit card, PayPal, bank wire, or even e-checks—with or without logging into Kitchen.

Download invoices

Kitchen automatically generates a formal invoice ready for download, and sends it to clients instantly after you’re paid.

Approve price quotes

Let clients instantly approve price quotes from their inbox or Kitchen in one click.

Unlock deliverables

Clients can access final deliverables once they’ve paid, so you can close out projects without worrying.

Reply via email

Clients can reply straight from their inbox, and Kitchen will sync their message with the right projects.

Login only with email

Kitchen automatically sets up your clients’ accounts so they can log in with just their email.

Branding

Design your Kitchen your way

Customize your Kitchen to fit your business’s branding. Feel right at home when you log in.

Logo

Add your logo, change your workspace title, and make Kitchen look just like your business’s website.

coming soon

Themes

Customize Kitchen colors to match your website brand identity.

Custom domain

Point your own domain, or sub-domain, to Kitchen and look even more like a pro.

Your email domain

Customize all email notifications from Kitchen to come from your business's domain.

Integrations

Kitchen plays well with your favorite tools

Connect Kitchen to your website, email, internal tools and project management platforms.

Kitchen Inbox

Get projects in Kitchen through your account email address. Kitchen will automatically store new projects or merge with existing ones.

Forms

Point existing website forms to Kitchen with simple tweaks to a couple of lines of code. Or, just copy and paste a small code snippet. And if coding isn’t your thing, we’ll take care of it.

WordPress

Install our WP add-on to connect Gravity Forms to Kitchen. Map form fields without touching a single line of code.

Slack notifications

Get Slack messages when someone sends a message in a project you’re watching, or when price quotes are approved.

Email notifications

Get email updates when new messages, payments, accepted quotes or other important events come through.

Rest API

Create more advanced integrations like multi-step forms, order forms, or any other form that makes sense for your business.

Webhooks

Get updates in your project management or accounting platforms when a new project request comes in or a payment gets processed, and keep them in sync.

Security

We don’t mess around when it comes to privacy and security

We take the highest security measures to keep every transaction, message, and bit of information safe.

99.99% uptime

There’s no time for downtime. Kitchen’s servers are super stable so you’re always connected.

256-bit SSL secure connection

Each connection to Kitchen’s servers is encrypted with 256bit SSL protocol, for both managers and clients.

Level 1 PCI compliance

Every single payment is processed securely. Kitchen does not store any sensitive data like credit card numbers or payment tokens.

Two-Factor authentication

Any time you or your clients log into Kitchen, you’ll need to prove you are, in fact, a human, with a TFA code sent by Google.

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Change the way you
work with clients forever

No credit card required, cancel any time